CW
Cornelius W

1 reviews | Active since Nov 2024

22 Nov 2024, 16:56

Dafco painters and renovators in George

Had a contract with Dafco to repair a leak on my roof. Christiaan and Petr came to acses and according to them not a big problem. They send workers out to "pap and lap". With the first rain my whole braai area were flooded. They came back and removed oap and lap and recommend we do the whole roof with Eco rubber. I agreed and paid R21000 for the job. First rain it was now leaking on places that never leaked before. They cracked some of asbestos plates while applying Eco rubber. After months got themback with some more pap and lap. My roof now have three different colour's but braai room still leaking. 2 months back Christiaan promised me to come back within a week. Never came back and noboddy answers my calls. Worst service I had ever in my life

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Replies (1)
Dafco,George painting contractors and waterproofing
Dafco,George painting contractors and waterproofing's reply13 Feb 2025, 11:48
Official
In our professional opinion, based on our experience and assessment of the site, the waterproofing system app**** was not the cause of the issues observed. We conducted our work to the highest standards, using appropriate materials and methods. However, despite our efforts, the underlying structural deficiencies compromised the overall outcome.

From our evaluation, the core problem stems from the roof itself, which was not installed according to proper building regulations. It is our understanding that the structure was not designed to properly support the necessary load, which has resulted in ongoing complications.

While we made every effort to mitigate the challenges presented by these conditions, the pre-existing structural faults ultimately affected the success of the project. Our team has invested significant time and resources into addressing these unforeseen issues, far exceeding the initial scope and cost of the project.

We remain committed to delivering quality work but believe it is important to acknowledge that without proper structural compliance, any further waterproofing efforts may be compromised.