No customer service after payment made

I purchased a foosball table deal on 11 December 2015 and delivery was due on 23 Dec. On the 24th I called Michelle Philip and she said that the courier promises that the foosball will be delivered on that day. 21h40 on the 24th there was still no delivery and I had to look up the number of the courier's supervisor and contacted her on her cellphone. I was then promised delivery on the 26th. Nothing happened and I contacted Daddy deals on the 28th but they were closed for holidays. I then spent the whole day calling back and forth and finally after chasing Cape Town's depo myself my foosball was delivered the afternoon of the 28th. I am disgusted that an online company can firstly close for a week and secondly that they go on holiday without ensuring that all orders have been delivered to their customers. I spent my whole holiday and over R200 in airtime doing Daddy Deals customer service job!