EF
Eldolene F
1 reviews | Active since Oct 2009
28 Dec 2015, 13:27
DELIVERY PROMISED BEFORE CHRISTMAS - YET NOTHING!
I purchased a christmas gift from Daddy's deals on 11 December - who advertised that goods will be delivered before christmas. todays is the 28 December - so this means christmas has come & gone - meaning no gift for someone. when trying to enquire on deleivery nobody can give an answer! when you call their offices are closed. then i was referred to a KIM who has PROMISED thats goods wil be delivered \Monday Morning"meanong today - its 13:23 - still no delivery!!!!!! Thanks again KIM - you are really someone i CANNOT depend on together with Daddy's Deals! <br> so im wondering whether i will get the parcel in 2015 or 2016? maybe i should keep it for Christmas 2020!!!!!! """
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Daddy's Deals's replyOfficial
05 Jan 2016, 08:15Hello Sweety01,
Dear Sweety01,
Thank you for getting in touch and providing us with your feedback.
We regret that we provided you with bad service and a poor customer experience--it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Kind regards,
The Daddy's Deals Team
Dear Sweety01,
Thank you for getting in touch and providing us with your feedback.
We regret that we provided you with bad service and a poor customer experience--it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Kind regards,
The Daddy's Deals Team
Daddy's Deals's reply05 Jan 2016, 08:15
Official
Hello Sweety01,
Dear Sweety01,
Thank you for getting in touch and providing us with your feedback.
We regret that we provided you with bad service and a poor customer experience--it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Kind regards,
The Daddy's Deals Team
Dear Sweety01,
Thank you for getting in touch and providing us with your feedback.
We regret that we provided you with bad service and a poor customer experience--it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Kind regards,
The Daddy's Deals Team