Daddys Deals playing dead !

<p>I have sent an e-mail on Monday 7/11 at 9:38, about a very bad experience with a merchant and requested a refund.</p> <p>I received ticket number #926767 and #926766 informing that I would receive feedback within 24 – 48 hours.</p> <p>On Thursday morning I still have not received any feedback. Almost 72 hours later!</p> <p>I phoned the call contre 11/11 8:05, still closed. 8:41 all lines busy. 8:44 eventually got hold of someone.</p> <p>Gave him the ticket number (Deon or Leon, could not hear his name properly|). Suppose he read the complaint, and promised that I would be receiving an answer within an hour. It is now another 24hours later and still no answer. Total waiting time 96 hours.</p> <p>What the heck is going on? ? I’m a Club Daddy Member which I pay R99 per month for. Where is the VIP Support promised on your website? Priority customer Support?</p> <p> </p>