Daddy's Deals - The biggest **** in South Africa - No service whatsover

<p>A friend of mine said why don't you have a look at Daddy's Deals, I did. The biggest mistake of my life.</p> <p> </p> <p>On the Monday 12th of December, I purchased a deal for a two-night stay at a Bush lodge, I had to buy the deals before I can book, sounds okay but when I bought and paid for it all the only available dates were in about a months time, This is not the main problem tho. Within 15min of buying the deal, I ********** my coupon codes and the reason for me needing it refunded, (This is so I could get another deal in time or opt for something else entirely ).</p> <p> </p> <p>I got an automated response giving me my Ticket number and asking me to be patient as they could take 24-48 hours to respond, Inconvenient but bearable, I sent them numerous emails with no response, not even a "We are working on it" I then included email Cc's to:</p> <p>General: ********** />Get featured: ********** />Refunds: ********** />Complaints: ********** />Lost vouchers: ********** <p> After the 48 hour waiting period, STILL NOT ONE RESPONSE </p> <p>When I logged on to the Helpdesk portal to track my status it has the same status it always had:</p> <p>"StatusBeing Processed"<br />This is the agent it has been assigned to "Assigned toDaiyaan Davids"</p> <p>This is such a blatant lie:</p> <p>"We’d love to hear from you – suggestions, feedback, compliments, the whole lot. Use the form and fire off an email, and we’ll do our best to get back to you within 24 hours.</p> <p>Daddy’s Deals<br />Call: ***(DDEALS)</p> <p>Then I phones then and the line says the number is busy about 7 times I tried, </p> <p>On Thursday 15th December, I phoned a couple of times before 4 pm then I got the message - Welcome to daddy's Deals our office hours are from 8-5 Mo. - Thu. and 8-4 Fri. still no response.</p> <p>It is now Monday the 19th and they have not even attempted to contact me or assist at all. They were happy to take my money but reluctant to help or contact me. NowI is afraid the deal will expire. </p> <p> </p> <p>They are sharks and clearly, do not value customer service, or the Consumer Protection Act.</p> <p> </p> <p>Dear Daddy's deals you guys better refund me ASAP before this gets out of hand. Refer to Ticket #980184 its the one with 7 emails trying to get hold of you for feedback. </p> <p> </p> <p>The amount is </p> <p>R1398.00 you have all of my details I suggest you pull yourself together </p> <p> </p> <p> </p>