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Faheem B

1 reviews | Active since Jul 2011

29 Mar 2015, 15:20

Daddy's Deals A Ripoff

Daddy's Deals<br> In October 2014 my wife purchased a gift for me on Daddy's deals from Sirina Thai Spa in Glenvista. <br> In November I called to confirm and the spa said it is fine the voucher is valid until March 2015.<br> <br> Beginning of March 2015 I called the Spa to confirm of my voucher and make an appointment. I was told I can come through at any time and given the Trading hours. On Sunday 29th March 2015 I called to make the reservation and was given a time which suited me of 14:00.<br> <br> During this time I informed them about my Daddy's Deals Voucher which was purchased but there seemed to be some Language barrier. Upon arrival I am told they cannot accept any Daddy's deals vouchers as Daddy's Deals does not collect the vouchers and pay them. I call the Daddy's deals call centre and it is closed.<br> The lady gives me this number to dial *** I then explain to the gentleman who answers the entire situation. He tells me the voucher is valid and that they cannot refuse me. I explain to him the language barrier problem and inform him that the lady says Daddy's Deals does not collect the vouchers and pay them. He tells me that does not have anything to do with them refusing me. He says h

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Replies (1)
Daddy's Deals
Daddy's Deals's reply30 Mar 2015, 08:22
Official
Hello Banuchie,

Dear Banuchie,

Thank you for getting in touch.

We do apologise for the unpleasant experience, we will get in touch with your shortly with regards to the voucher that you have purchased in order for us to take the matter up with the merchant.

We hope to get the matter resolved within a timely fashion.

Kind regards,
The Daddy's Deals Team