Bad Service with stinky attitude

<p>on Tuesday 04/10/2016 i purchased a gift for spa treatmnent fora friend, uopon contacting the supplier theywere fully booked, i contacted daddy's deal for refund andthe consultant with a bad attitude told me to visit the website, which has no refund options, i then sent an email to refunds department, which to date its still ot processed, despite having a 24-48 hours policy, this morning i contacted their call centre they told me i will recieve a confirmation email, despite the above policy i asked why is my requestnot processed he just said wiht a very bad attitude im sorry wewill process, can someone please help me with the superiors contacts. </p>