If only EVERY supplier could be like this

I have a D-Link router and over the past 6 days my usage has gone from 0% to 65%. I believed somebody had hacked into my system so I tried to change my password but there didn't seem an easy way to do this. Calls to Telkom's 10210 brought no response except for an irritating mechanical voice that led me nowhere...<br> Then I called D-Link direct and Sarel took over my computer (remotely) and did it all for me! My goodness it is so nice to come across somebody who is not only techno-savvy and smart, but somebody who guided me on how to set up my other devices to the new password.<br> He was a Knight in Shining Armour at a very anxious time.<br> Thank you Sarel for all your help! You have saved my sanity :) and I hope that D-Link looks after you as you are the exact Customer Support we (the customers) need...