D-link support great, Telkom support sucks

Although Telkom sells the D-link Dwr-730 mobile hotspot modem at their stores, their support and how to connect to your telkom ftth account is a total waste of time..... do not even try to get support there. Instead, call D-link support for this product, and here I came across a real support person by the name of Sarel, who, withing a few minutes, identified the issue, and gave clear, easy to follow instructions on how to resolve the issue.