TV REPAIRS

OUR TV WAS THERE FOR REPAIRS. AFTER 3 WEEKS (22 DAYS) THERE WAS NO RESPONSE OR EXPLANATION FOR THE DELAY. I PHONE SEVERAL TIMES IN CONNECTION WITH THE PROBLEM. THE RECEPTIONIST KEEP ON PROMISING THE MANAGER WILL PHONE BACK WHICH NEVER HAPPENED. EVENTUALLY I WENT AND COLLECT THE TV AND STILL THERE WAS NO FEED BACK OR APPOLOGIES. IT WAS A VERY BAD EXPERIENCE.