Based on recent customer reviews, CYCAD ESTATES is widely praised for professional, personable property service led by agents Estelle van der Merwe and Tessa. Sellers highlight quick offers, sound pricing and market insight, plus proactive feedback, while buyers appreciate accommodating repeat viewings, honesty and clear updates at every transfer stage. Several clients note the team going beyond expectations, including project managing pre-sale repairs and chasing conveyancing attorneys when delays arose. The overall impression is a compassionate, well organised agency that makes stressful sales and purchases feel smooth.
TrustIndex
9.6
Ranking
#4
in Real Estate
Reply Time
2h 18m
NPS Score
80
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About CYCAD ESTATES
What do customers say about CYCAD ESTATES?
Based on recent customer reviews, CYCAD ESTATES is widely praised for professional, personable property service led by agents Estelle van der Merwe and Tessa. Sellers highlight quick offers, sound pricing and market insight, plus proactive feedback, while buyers appreciate accommodating repeat viewings, honesty and clear updates at every transfer stage. Several clients note the team going beyond expectations, including project managing pre-sale repairs and chasing conveyancing attorneys when delays arose. The overall impression is a compassionate, well organised agency that makes stressful sales and purchases feel smooth.
Is CYCAD ESTATES trustworthy?
CYCAD ESTATES has a TrustIndex of 9.6 out of 10 on Hellopeter, based on 31 reviews in the last 12 months. Hellopeter has tracked CYCAD ESTATES across 127 total reviews. How is the TrustIndex calculated? →
Recent reviews (31)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2013
Tessa & Estelle have been super amazing! Very accommodating, professional, courteous and compassionate
Tessa & Estelle have been super amazing! Very accommodating, professional, courteous and compassionate. I would work with them over and over again.
1 reviews | Active since Oct 2013
Tessa & Estelle have been super amazing! Very accommodating, professional, courteous and compassionate
Tessa & Estelle have been super amazing! Very accommodating, professional, courteous and compassionate. I would work with them over and over again.
1 reviews | Active since Oct 2024
Professional service, excellent feedback, simplified processes
Professional service, excellent feedback, simplified processes. Thank you, Estelle and Tessa.
1 reviews | Active since Oct 2024
Professional service, excellent feedback, simplified processes
Professional service, excellent feedback, simplified processes. Thank you, Estelle and Tessa.
1 reviews | Active since Jul 2026
Cycad estates were the right choice
Cycad estates were the right choice. Professional, knowledgeable and experienced, as well as an understanding of personal circumstances. Thanks Cycad for a seamless and stress free house sale experience.
1 reviews | Active since Jul 2026
Cycad estates were the right choice
Cycad estates were the right choice. Professional, knowledgeable and experienced, as well as an understanding of personal circumstances. Thanks Cycad for a seamless and stress free house sale experience.
1 reviews | Active since Nov 2016
The folks were very ...
The folks were very helpfull and quick enjoyed working with them in finding a home.
1 reviews | Active since Nov 2016
The folks were very ...
The folks were very helpfull and quick enjoyed working with them in finding a home.
1 reviews | Active since Jul 2026
I had an excellent experience selling my house with Estelle van der Merwe of CYCAD ESTATES
I had an excellent experience selling my house with Estelle van der Merwe of CYCAD ESTATES. From the very beginning, Estelle demonstrated exceptional professionalism, dedication, and expertise. After listing my property, she secured a buyer within just two days, which exceeded my expectations. Throughout the entire sales process, she kept me informed with regular updates, ensuring I always knew what was happening at each stage. Her communication was clear, timely, and reassuring. The transfer process was handled efficiently and went through very smoothly, thanks to her attention to detail and commitment to excellent service. I highly recommend Estelle van der Merwe and CYCAD ESTATES to anyone looking to buy or sell property. If you're looking for an estate agent who is professional, reliable, responsive, and delivers outstanding results, Estelle is an excellent choice.
1 reviews | Active since Jul 2026
I had an excellent experience selling my house with Estelle van der Merwe of CYCAD ESTATES
I had an excellent experience selling my house with Estelle van der Merwe of CYCAD ESTATES. From the very beginning, Estelle demonstrated exceptional professionalism, dedication, and expertise. After listing my property, she secured a buyer within just two days, which exceeded my expectations. Throughout the entire sales process, she kept me informed with regular updates, ensuring I always knew what was happening at each stage. Her communication was clear, timely, and reassuring. The transfer process was handled efficiently and went through very smoothly, thanks to her attention to detail and commitment to excellent service. I highly recommend Estelle van der Merwe and CYCAD ESTATES to anyone looking to buy or sell property. If you're looking for an estate agent who is professional, reliable, responsive, and delivers outstanding results, Estelle is an excellent choice.
1 reviews | Active since May 2026
Cycad and Estelle and excellent service
I purchased a property through Estelle, and she was extremely professional and honest throughout the entire process. I felt I could trust her and knew I was in very capable hands. She kept me informed at every stage and addressed all my questions and concerns appropriately and promptly. I wanted to view the property several times to be 100% certain before making my decision, and Estelle was always accommodating and happy to arrange additional viewings. I would highly recommend Estelle and Cycad for their professionalism and honesty. As a buyer, I felt I could trust them completely, and I appreciated their transparency throughout the entire process.
1 reviews | Active since May 2026
Cycad and Estelle and excellent service
I purchased a property through Estelle, and she was extremely professional and honest throughout the entire process. I felt I could trust her and knew I was in very capable hands. She kept me informed at every stage and addressed all my questions and concerns appropriately and promptly. I wanted to view the property several times to be 100% certain before making my decision, and Estelle was always accommodating and happy to arrange additional viewings. I would highly recommend Estelle and Cycad for their professionalism and honesty. As a buyer, I felt I could trust them completely, and I appreciated their transparency throughout the entire process.