DA
Donald A
1 reviews | Active since Jul 2021
26 Jun 2022, 16:13
Cybercellars... wine still in cyberspace..
Dreadful service... placed my order for 36 bottles of wine June 13 today is June 26. So one sloppy email from them after I sent an email ... waiting for stock of some of the wine .. Really? They take my money and then go shopping? What no stock? They never even bother to give you a substitute. NO communication until you bleat... Meanwhile.. I have missed many specials and pricing for Makro ,Checkers etc.. I could have been drinking the same wines bought at better prices with my money not tied up in their dreadful business.They need a lesson in supply chain management... bunch of amateurs
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Cybercellar's replyOfficial
31 Aug 2022, 13:48Good day Donald, I am truly sorry that this has happened and that your order was delayed, or there were some items we were waiting for, I know our communication around these delays has been less than ideal but this is something we are working on to give our customers a better experience in future.
Cybercellar's reply31 Aug 2022, 13:48
Official
Good day Donald, I am truly sorry that this has happened and that your order was delayed, or there were some items we were waiting for, I know our communication around these delays has been less than ideal but this is something we are working on to give our customers a better experience in future.