Bad service

How do you advertise that you have stock, but once the order is placed and paid for, then you maintain that in the small print that you have 4 weeks before you ship?

Your guy said it would be shipped within 2 weeks, then said the following week.

So it should have shipped the 29th of August.

I paid the 8th of August.

If you have stock, why has it not been shipped yet?

Why are you refusing a refund?

I started asking around, it seems like the boxes warp after a couple of years.

How can anyone trust that you are going to deliver a good product, as you could hide behind the small print that says you are not liable for damaged items delivered.