SS
Sasha S
1 reviews | Active since Aug 2013
06 Aug 2020, 12:10
Cute Baby Online Competition
We entered our baby into the competition and voted so much! Even family and friends all spent money on paid voting! It said he had over 20 000 votes! And that his current position was 1st place. The very next day he was 72nd and down by 18 000 plus votes! How the hell does that work?
A friend also said she spent so much money voting and her child was 2nd just before the competition closed nd then all of a sudden she was 34th according to them when the competition closed.
THESE PEOPLE ARE ********! there's no number to call or email address on the website! Sis on them ******** parents.
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Cute Baby SA's replyOfficial
23 May 2023, 10:33Dear Sasha,
We sincerely apologize for the confusion and frustration caused by the discrepancies in vote counts and rankings during the competition. In our email exchange, we explained that there was a glitch in our system that affected the display of vote tallies on some participants' dashboards, visible to you only. These rankings and vote totals differed from what was shown on the front end of the website, (which was correct). Our customer service representative acknowledged the issue and assured you that we are working with our developer to fix it. We also provided guidance on where to find the correct vote amounts.
Please note that we do have a contact form on our website that participants can use to get in touch with us.
We sincerely apologize for any inconvenience caused and fully understand the importance of accurate vote counts and fair competition. Rest assured, the glitch has been rectified. We greatly value your feedback and appreciate your trust and participation.
Thank you for your understanding.
Best regards, Cute Baby SA
Cute Baby SA's reply23 May 2023, 10:33
Official
Dear Sasha,
We sincerely apologize for the confusion and frustration caused by the discrepancies in vote counts and rankings during the competition. In our email exchange, we explained that there was a glitch in our system that affected the display of vote tallies on some participants' dashboards, visible to you only. These rankings and vote totals differed from what was shown on the front end of the website, (which was correct). Our customer service representative acknowledged the issue and assured you that we are working with our developer to fix it. We also provided guidance on where to find the correct vote amounts.
Please note that we do have a contact form on our website that participants can use to get in touch with us.
We sincerely apologize for any inconvenience caused and fully understand the importance of accurate vote counts and fair competition. Rest assured, the glitch has been rectified. We greatly value your feedback and appreciate your trust and participation.
Thank you for your understanding.
Best regards, Cute Baby SA