NOT HAPPY!!

I bought a pajama set from an online company called customsbyshe. I ordered on the 17th August. On the website it does say that it takes around 2 weeks but Its been a whole month now and i still haven't received anything. I don't mind waiting longer but I've been emailing me and they don't respond :( If this is not a **** and there are other problems please just have the decency to keep your customers informed! I wanna just warn other shoppers - they are on instagram and have a proper website with payfast account and everything. Ladies don't fall for this ****. Sad thing is we are trying to support small local businesses and we get ****med. Make sure about where you buy from :( SO SAD!!