Going on TWO months and no delivery!!!

RJ ********** 32GB (RI ********** 52ZA) Parcel was posted to me 3rd August Royal Mail, from the UK. Eventually scanned in at Customs on 31 August, and since then has just been sitting at JHB INT Mail Centre (HUB) until now, and its the 18th Sept!! Arm guards and sporting equipment. No reason for it to be delayed?!! On top of that, one can NEVER get through to OR Tambo customs or get any assistance. Its pathetic.