MB
Mariette B

1 reviews | Active since Apr 2025

23 Feb 2026, 12:29

We have made repeated attempts to obtain clarity on payment, with no success.

We completed multiple authorized jobs for CLC Insurance over the festive season and weekends, acting in good faith and prioritizing their clients’ needs while they only use our services when no one else is available.

Despite receiving authorization for each job before starting, a large amount in invoices remains unpaid, all now over 30 days overdue. We have made repeated attempts to obtain clarity on payment, with no success.

Emails to the financial manager, Abigail Jacobs, go unanswered, and phone calls are not returned.

As a small business, we have already paid our employees and covered material costs, and this delay is placing unnecessary financial pressure on us.

We urge CLC Insurance to resolve this matter immediately and improve communication with service providers.

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Replies (1)
CLC
CLC's reply23 Feb 2026, 13:14
Official
Dear Mariette

Thank you for bringing this matter to our attention. We would like to clarify that CLC values all of our service providers and the support they offer, particularly during high-demand periods such as the festive season and after-hours emergencies. We acknowledge the effort made in attending to our clients during this time.

CLC Insurance does not intentionally delay payment to service providers, and we remain committed to maintaining professional and transparent relationships with our partners. 

We appreciate your patience and the work you have done for our clients, and we look forward to resolving this matter amicably.

Kind regards,
The CLC Team