1 reviews | Active since May 2015
Useless service from CLC
I had the great misfortune of dealing with this extremely poor company, causing me to cancel my insurance with Ooba. I submitted a claim on 25 November 2024, after which I had to obtain my own contractor to quote on the claim, after numerous emails and phone calls to CLC and Ooba, there is still no end in sight of this claim, after being told on the 13 February 2025, via e-mail that the claim will be finalized within 2 to 3 working days, nothing has happened. Another complaint was registered and the only reply one gets is a complaint has been registered under this number, which would be attended to urgently. I would 100% not recommend this useless company to anyone, its as though you are dealing with the government, who will appoint a commission to investigate!!!
We sincerely regret to hear about your frustrating experience and the delays you have faced. We understand how important it is for claims to be processed efficiently and apologize for any inconvenience caused. Your feedback is valuable, and we take it very seriously.Please know that we are escalating this matter internally to ensure it is addressed as a priority. We acknowledge your concerns and appreciate your patience as we work toward a resolution. Thank you for bringing this to our attention.
Best regards,
The CLC Team
We sincerely regret to hear about your frustrating experience and the delays you have faced. We understand how important it is for claims to be processed efficiently and apologize for any inconvenience caused. Your feedback is valuable, and we take it very seriously.Please know that we are escalating this matter internally to ensure it is addressed as a priority. We acknowledge your concerns and appreciate your patience as we work toward a resolution. Thank you for bringing this to our attention.
Best regards,
The CLC Team