Shocking Service

<p>Customer loyalty service has been atrocious as I submitted my third party insurance claim to them nearly 4 weeks back and to date I still do not have closure on it.</p> <p> </p> <p>The person I am dealing with is Virginia Rasodi and she does not bother returning phone calls, does not respond to emails, doesn't not update their system with the claim their own assessor loaded a week back so overall it's just an appalling experience. </p> <p> </p> <p>I cannot believe that such a 'service provider' exists and based on their employees service levels one can only imagine what customer loyalty consultants is all about...</p>