Pathetic insurance-A FRUSTRATED CUSTOMER

I am beyond frustrated with the pathetic service from CLC Insurance. Their lack of professionalism, poor workmanship, and complete disregard for customer satisfaction are unacceptable. I pay for an insurance service and expect a certain level of quality, but CLC has failed miserably at every step.

From the start, their communication has been non-existent—no follow-ups, no updates, just silence unless I chase them. They outsourced a company to install my home intercom, and in the process, they broke my ceiling boards. They promised to fix the damage, but here we are in February 2025, and NOTHING has been done. This has been dragging on since November 2024, and they have taken zero ownership for their mistakes.

To make matters worse, they left live wires hanging, creating a safety hazard, and after all this time, the intercom is STILL not working. Instead of rectifying the issue, they act as if they’re doing me a favor. Where is the accountability? Where is the service I’m paying for?

A reputable bank like FNB partnering with such an *********** company is shocking and disappointing. CLC Insurance is completely useless, and I would strongly advise anyone considering them to look elsewhere unless you want to deal with constant frustration, broken promises, and terrible service.

THEY DONT EVEN DESERVE A 1 STAR RATING !! ITS JUST TOO MUCH TO RATE THEM . IT SHOULD BE IN THE NEGATIVES!