INCOMPATANCE AND POOR SERVICE DELIVERY
So I reported damage to my property on the 29th of October yet nothing was done. When you call the landline you are sent from one person to the other no replies on emails this is the worst company I have ever worked with. Todays date is the 12th of November still no feedback if I don't phone them they do not even bother to get or give feedback.
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CLC's replyOfficial
22 Nov 2024, 09:59 Dear Maryke,Thank you for bringing this to our attention. We deeply regret the inconvenience and frustration you have experienced. This is not the standard of service we strive to deliver, and we sincerely apologize for the delays and lack of communication regarding your claim.
We understand how important it is to address your concerns promptly, and we are committed to resolving this matter as quickly as possible. I have escalated your complaint to the relevant department and they will be in contact with you shortly.
Your feedback is valuable to us, and we will take the necessary steps to ensure that such issues are handled better in the future. Thank you for your patience, and we assure you of our commitment to resolving this matter to your satisfaction.
Kind regards,
The CLC Team
We understand how important it is to address your concerns promptly, and we are committed to resolving this matter as quickly as possible. I have escalated your complaint to the relevant department and they will be in contact with you shortly.
Your feedback is valuable to us, and we will take the necessary steps to ensure that such issues are handled better in the future. Thank you for your patience, and we assure you of our commitment to resolving this matter to your satisfaction.
Kind regards,
The CLC Team
CLC's reply22 Nov 2024, 09:59
Official
Dear Maryke,Thank you for bringing this to our attention. We deeply regret the inconvenience and frustration you have experienced. This is not the standard of service we strive to deliver, and we sincerely apologize for the delays and lack of communication regarding your claim.
We understand how important it is to address your concerns promptly, and we are committed to resolving this matter as quickly as possible. I have escalated your complaint to the relevant department and they will be in contact with you shortly.
Your feedback is valuable to us, and we will take the necessary steps to ensure that such issues are handled better in the future. Thank you for your patience, and we assure you of our commitment to resolving this matter to your satisfaction.
Kind regards,
The CLC Team
We understand how important it is to address your concerns promptly, and we are committed to resolving this matter as quickly as possible. I have escalated your complaint to the relevant department and they will be in contact with you shortly.
Your feedback is valuable to us, and we will take the necessary steps to ensure that such issues are handled better in the future. Thank you for your patience, and we assure you of our commitment to resolving this matter to your satisfaction.
Kind regards,
The CLC Team