JV
Jaco V

1 reviews | Active since Apr 2014

27 Aug 2026, 12:10

I unexpectedly got stuck next to the road in a dangerous situation

I unexpectedly got stuck next to the road in a dangerous situation. I was redirected to the CLC support centre and spoke to Ntokozo. Thank you for the quick, professional service you provided last night to get me and my vehicle to a service centre. Getting stuck next to the road is never a good experience and, in today's world, can be quite dangerous, leaving you feeling exposed and vulnerable. Ntokozo kept me constantly updated and took on the stress of sourcing and coordinating professionals with the right tools to get me and my vehicle to a mechanic while I was already in a compromised situation, turning a bad situation into a seamless process that should be the expected standard. Unfortunately, in SA, it is becoming quite rare. The service I received from CLC through Ntokozo reminded me of how things should happen; thank you for restoring some hope within me. Please keep on doing what you are doing.

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Replies (1)
CLC
CLC's reply27 Aug 2026, 15:42
Official
Dear Jaco

Thank you for sharing such heartfelt feedback. We’re truly touched to hear how Ntokozo’s calm, professional assistance helped you feel supported during what was understandably a stressful and vulnerable situation. It’s wonderful to know that the regular updates and coordination of the towing assistance helped turn a difficult experience into a seamless one. We will certainly share your kind words with Ntokozo—recognition like this means so much to our team. Thank you for trusting CLC and for taking the time to share your experience. Your words are greatly appreciated!

Kind regards,
The CLC Team