Consultant Valencia I will never forget you after efforts you made to make my claim a success ,thank you so.muvh.for your efforts.

I have lodged my claim in November 2024.with ooba and they referred me to CLC and given me the claim no., there was no response whatsoever up until I was helped by one consultant from CLC who volunteer to handle my claim, everytime if she is not available no one process my claim,when I get hold of her she tried her best to assist ,and it happened that she got sick and no one attended to.my claim I was so.frustrated because there was no communication with me ,until I.called her and if I don't get hold of her no one called me I have to be on my own trying several times sending emails as a mode of communication, poor lady had to followup my claim when she I still on sick leave and make followup of my claim, to my surprise I'm paying Ooba on monthly basis but the don't check or make a followup on their customers but they deduct money without fail, their service with CLC is so frustrating, you have to run after them to assist,yoo I have never experience such a treatment, but at the end now February my claim was process with the help.of a consultant who volunteer to take my claim on her hands to deal with it.