BM
Bongumusa M
1 reviews | Active since Oct 2019
06 Dec 2020, 07:24
Bad service
My car got smashed by Marinpine PTY LTD bus known as Olympic bus on the 25th of September 2019 and I was referred to CLC, I then sent them all relevant documents for the claim. On the 6th of November they sent me settlement letter for me to sign and I signed and sent it back to them, they said I should wait for 21 days. It's been more than 21 days as per agreement and they're now telling me they're waiting for the fund from their client, I don't want to hear any of that now. All I need is my money not lousy explanations or any hide an seek games they trying to play with me. My claim no. CTP***8
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CLC's replyOfficial
07 Dec 2020, 15:56Without Prejudice or Admission of Liability
Good afternoon Mr Mabika
I tried to phone you earlier today, but unfortunately you were not available.
Please be advised that we have contacted the insurer again today and requested urgent payment.
We will continue to follow up on the payment and provide you with the proof of payment as soon as possible.
Good afternoon Mr Mabika
I tried to phone you earlier today, but unfortunately you were not available.
Please be advised that we have contacted the insurer again today and requested urgent payment.
We will continue to follow up on the payment and provide you with the proof of payment as soon as possible.
Please accept my sincere apologies for the delay and the inconvenience that this has caused.
Should you have any further queries, please do not hesitate to contact me on my direct number ***.
Regards
Leanie Brewin
CLC
Regards
Leanie Brewin
CLC
CLC's reply07 Dec 2020, 15:56
Official
Without Prejudice or Admission of Liability
Good afternoon Mr Mabika
I tried to phone you earlier today, but unfortunately you were not available.
Please be advised that we have contacted the insurer again today and requested urgent payment.
We will continue to follow up on the payment and provide you with the proof of payment as soon as possible.
Good afternoon Mr Mabika
I tried to phone you earlier today, but unfortunately you were not available.
Please be advised that we have contacted the insurer again today and requested urgent payment.
We will continue to follow up on the payment and provide you with the proof of payment as soon as possible.
Please accept my sincere apologies for the delay and the inconvenience that this has caused.
Should you have any further queries, please do not hesitate to contact me on my direct number ***.
Regards
Leanie Brewin
CLC
Regards
Leanie Brewin
CLC