Custom SA killing small business

Good day<br> <br> My shipment arrived in South Africa on the 29th of August 2015, but Customs SA refuses to release my shipment after providing all the necessary documents.<br> <br> I think we need transparency on the Customs SA side...<br> <br> How do they detain or refuse to release shipment after all the relevant and necessary documents have been provided?<br> <br> Please help..<br> <br> Kind regards<br>