CW
Cathy W

1 reviews | Active since Feb 2024

31 Jan 2025, 10:02

Don't order from Custom Creation

<div>I would strongly discourage anyone from purchasing furniture with Custom Creation. It is a very stressful and unpleasant experience! Before you place an order, Celeste is very helpful and responsive, however as soon as you have paid your deposit, she goes silent and won't respond to emails or messages. They only have a whatsapp line, she says you cannot phone them. Our table took longer than expected which isn't great but the main problem is the lack of communication from Celeste. We were about to lay a charge of theft as we thought that they had ****** our money when the table did not arrive when promised and we could not get hold of her. Furthermore, Celeste has now emigrated, so I would expect the service to be even worse!! If you can, order directly from Felix, he is great.</div>

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