DO NOT GET ******* STAY AWAY
Horrific customer experience. They take your money and then don't reply to your emails, or answer the phone. Would not recommend them. They remove bad reviews from their Facebook and Instagram accounts, lure people in with false promises and promotions, after they have your money they DONT CARE. I am still waiting after almost 3 months. Managed to get through using another number... then they just block that number aswell. Wicked people. STAY AWAY.
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Custom Creation (Business closed)'s replyOfficial
12 Jul 2022, 08:08Hi Cornel, we are aware that your order is late, but Dawie has been in contact with you and your father constantly and has certainly not blocked any numbers. You also failed to mentioned that we are delivering in Bethlehem and that there has been rolling blackouts & loadshedding in Johannesburg. We are working with half the capacity we normally do... this is a fact - the whole country is affected by loadshedding. We are doing everything we can to get our units out, this in a time where small businesses like ours are very challenged by these factors. Luckily most of our customers not only understand, but support us through this tough time. We will, as we have, keep the lines of communication forthcoming and you are welcome to contact Dawie at any time, as you have been doing. We get that you are frustrated, but this review is dishonest.
Custom Creation (Business closed)'s reply12 Jul 2022, 08:08
Official
Hi Cornel, we are aware that your order is late, but Dawie has been in contact with you and your father constantly and has certainly not blocked any numbers. You also failed to mentioned that we are delivering in Bethlehem and that there has been rolling blackouts & loadshedding in Johannesburg. We are working with half the capacity we normally do... this is a fact - the whole country is affected by loadshedding. We are doing everything we can to get our units out, this in a time where small businesses like ours are very challenged by these factors. Luckily most of our customers not only understand, but support us through this tough time. We will, as we have, keep the lines of communication forthcoming and you are welcome to contact Dawie at any time, as you have been doing. We get that you are frustrated, but this review is dishonest.