Beware before ordering

I would like to make people aware of this business because had I known the rollercoaster I would be taken on I never would have given them my money or believed the months of empty promises handed to me. PLEASE, do you homework before giving these people your money. It is frightening how many people are being ******** by this company. Every negative comment written on social media is removed, watch their Facebook profile carefully - images and posts have 45 comments but only show 20 .... all negative comments have been removed / deleted from their page. I placed an order with this company in November last year - Advertised as a Black Friday special. Due to it being a special, I was required to pay the full amount upfront. I spoke to Celeste the business owner and she sold me on the table and chair deal promising that she would have it delivered by the 15th of December. Needless to say the 15th came and went and I did not receive my table and chairs. The company closed from the 15th Dec for the end of year break. In January - Jan 3rd, I sent a Whatsapp to Celeste asking her about the delivery, no reply. I followed up again a number of times thereafter and she eventually fedback to me on the 19th of January saying that she was very sorry the end of year got away with her and she was busy with my table and would advise as soon as possible on delivery. She then went off the radar and I could not get a hold of her at all. I sent message after message, emailed etc, and got no response. She eventually answered me and advised that I would receive my table the first week of March - 4 months after my order and 3 months after the promised delivery date. The table and chairs arrived and they were unfinished (table), the wrong make (chairs). I tried to call her but she wouldn't take my call, instead she would only communicate with me via Whatsapp. I advised here that I would be sending it all back on the truck as it was not what I ordered and paid for. I asked her to please refund me my money as I was not prepared to wait another 4 months. She promised that she would have the table made up and delivered - via special courier and it would not take 4 months but she would have it to me ASAP. I stupidly went with it (my mistake). Again ... I waited and waited with no response or communication. Eventually I got a colleague of mine in JHB to pretend to be an interested client, and who wanted to view a table. She managed to get an address for me (if you look on her webpage, Instagram page and Facebook page they do not note an address. The only address is a shared workspace which they no longer use). When I finally got ahold of Celeste again (only by phoning from different phone numbers), she told me that my table was almost complete, that it was in 'clamps and drying,' and it would be ready for delivery the following week. I asked her if I could send someone to site to approve the workmanship prior to it leaving her premises, to which she agreed. She then became unavailable again and I was unable to contact her at all. I sent a colleague of mine to the premises and he advised me that no one there knew about my order and there was nothing that looked like my order. I then contacted a friend who is ex police and he went to visit the premises as well. He chatted to one of the people on site and advised them that she was to please return my money alternatively I would open a case of ***** against them. This person passed the message onto her and rep**** back to my friend advising that they wouldn't be refunding me and that no promise of early delivery was ever made. My friend advised me to rather open a case of *****, which I did. After opening a case of *****, I was discussing the issue with my financial manager at work and he advised me that if I had paid by Credit Card I have 6 months to log a complaint and the bank would return the money. I immediately contacted my bank, and logged a call. Their investigative unit contacted me and I provided them with all the details, history of chats, and voice notes, emails and ***** case number. In a matter of weeks, they responded and returned the money into my account. Last week, Celeste finally responded to me to tell me my table was ready. I obviously told her I wasn't interested, advised her I had opened a case of ***** against her and that the bank had returned my money to me. Please be aware of this company. The other concern of mine was that she advised me that her husband is in Australia and she is running the business for him (one of her excuses), her home is for sale ... what is stopping her from taking your money and jetting off to Australia? That was a big red flag for me.

If you are willing to wait MONTHS for your order, by all means order at your own risk. I do not know what finish the tables arrive in as I walked away from the order. However based on the first delivery I received and rejected .... I would think twice before ordering.