Requesting paid up letters from Curro Helderwyk

This review is on Curro Helderwyk.

My children( 2) were deregistered with that school in 2021due to not paying the school fees. When I started working again last quarter of 2021, I started repaying the school all the monies owed to them. The last payment was made to their ABSA Bank account on the 27th of February 2025. I have been requesting the paid up letters since then to no avail. The tendency of institution that do not adhere to the policy prescribing that when all the amounts are paid up , they must send the paid up letter within 7 days, is that they allocate new collectors to harass a person to pay to those new collector when the original with interest debt has been settled. 16 months later, I have yet to receive these letter for the two accounts settled. Can they kindly send me the paid up letters .