1 reviews | Active since Dec 2021
N
Curro Helderwyk was my child's school for 5 years and in 2020 he completed his matric. I used to pay fees electronically and had them as my beneficiary. Their name still appears as a beneficiary on my internet/mobile payment list. On Friday, 3rd December, I paid R10,000 into Curro's account in error, thinking I was paying tertiary tuition to the institution where my son is currently enrolled. As a result, I contacted Curro Heldewyk on Monday 6th December to explain the error, and they sent me the statement reflecting the money in their account. To date, I have not received my money back. Despite numerous e-mails and telephone calls, the money is still not paid. I have contacted their Head Office as well and no luck. I'm very disappointed and frustrated that such an organization could be unprofessional and *************. Am I being punished for a human error?
