FN
Fikile N
1 reviews | Active since May 2023
22 Jul 2026, 08:58
Ill treatment and possible ****** act.
Terrible experience where my kids are humiliated because of poor communication by finance department. I was behind on school fees, got a phone call that I need to make payment as they are not allowed in class. Made immediate payment and proof was sent to finance department. My daughter had to leave and was crying the whole day. Reassured her that all is sorted. This morning same thing happened regardless of proof of payment sent. Not sure weather this is ****** or what.
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Replies (2)FN
Fikile N's updateReviewer Update
22 Jul 2026, 09:07This is Curro Westbrook in Port Elizabeth.
Question is if a proof of payment that was requested yesterday and was sent to finance department yesterday as requested and an immediate payment was done why was i not informed that I need to inform my kids to wait at home until necessary processes are done. Now they had to go through same emotional trauma again of being chased from the class. The emotional trauma from poor communication coming from finance department is what will take me months to work on my kids. I would have spoken to them yesterday and had fully understood.
Question is if a proof of payment that was requested yesterday and was sent to finance department yesterday as requested and an immediate payment was done why was i not informed that I need to inform my kids to wait at home until necessary processes are done. Now they had to go through same emotional trauma again of being chased from the class. The emotional trauma from poor communication coming from finance department is what will take me months to work on my kids. I would have spoken to them yesterday and had fully understood.
FN
Fikile N's update22 Jul 2026, 09:07
Reviewer Update
This is Curro Westbrook in Port Elizabeth.
Question is if a proof of payment that was requested yesterday and was sent to finance department yesterday as requested and an immediate payment was done why was i not informed that I need to inform my kids to wait at home until necessary processes are done. Now they had to go through same emotional trauma again of being chased from the class. The emotional trauma from poor communication coming from finance department is what will take me months to work on my kids. I would have spoken to them yesterday and had fully understood.
Question is if a proof of payment that was requested yesterday and was sent to finance department yesterday as requested and an immediate payment was done why was i not informed that I need to inform my kids to wait at home until necessary processes are done. Now they had to go through same emotional trauma again of being chased from the class. The emotional trauma from poor communication coming from finance department is what will take me months to work on my kids. I would have spoken to them yesterday and had fully understood.
Curro's replyOfficial
22 Jul 2026, 09:51Good morning, Fikile. We can confirm that the concerns raised are being addressed internally, and the school will be in contact with you directly to discuss the matter further.
Kind regards, Curro.
Kind regards, Curro.
Curro's reply22 Jul 2026, 09:51
Official
Good morning, Fikile. We can confirm that the concerns raised are being addressed internally, and the school will be in contact with you directly to discuss the matter further.
Kind regards, Curro.
Kind regards, Curro.
