DM
Daniel M

1 reviews | Active since Mar 2009

24 Jan 2021, 17:39

Curro Harassing Clients during Innapropriate Times

On Saturday 23 January 2021 @ 15h59 I received a call from one of your consultants ***) to DEMAND fees from me. I informed her that it was not an appropriate time to discuss that (1. Weekend, 2. I was sitting with my daughter in the car 3 on loudspeaker. I am at a funeral). She did not afford me the opportunity to suggest a different or best time to discuss. She went blubbing in from of my kids without respect.

I am extremely upset with the attitude that was meted out to me and I want this matter to be investigated. I have 3 children attending Curro and have supported Curro for a long time. Some parents get a discount and some even scholarships. I will not be humiliated for the sake of 1 month arrears. Most of last year my children were not attending school. I could easily have opted to not pay school fees at all. But I understand that teachers’ salaries need to be paid. I am considering moving my child to Amberfield College (From Curro Thatchfield) because of the following reasons:

1. Curro’s rotten Customer Service 2. Your fees having been increased despite most schools either keeping same or lowering fees. 3. My lack of discount despite having more than one kid at same school.

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