1 reviews | Active since Aug 2018
Curiosity durban and booking.com #Bring back my money
Hello Peter My name is Grathuel k****tso Tjie. I booked a holiday at booking.com, my interest was curiosity durban hotel for the suitable dates 03 - 06 October 2018. The confirmed with this confirmation number ********** 624. I paid 50% deposit. Now I want to move the dates from 03- 06 October to 16 - 19 January 2019. I called in Morgan the owner of curiosity durban. The only option they are giving me is to cancel and loose my deposit. When I asked the new quotation for re-book they sended me a link in my email by Debbie which quoted R990 per night but when the quotation from them came back it said R1139 per night. When I ask about the price difference they tell me to go back to booking.com. they can't help me move my dates , am still having over a full month before my initial holiday. They still have time to make changes. For anyone who is still thinking of travelling around South Africa. Please try to avoid the curiosity hotel and booking.com they don't deliver the best best service for their customer.
