1 reviews | Active since Oct 2016
Curiocity treat their clients bad
Very unprofessional management with personal vendettas. A manager by her name Megan rules the backpacking facility in a unproffessional way, het conduct to interact with people is bad, many persons l know toured through Durban just to finally move to another backpackers because of the manager and her bad maners, her bad remarks and her inability to be able to deal with international tourists, she has a very negative vibe and she even send threat messages to people like myselfs cellphones, she even when my coleages will phone her to explain we are with a critical intensive person in hospital thatshe will be even so bad to just continiue her threat because of her personall vendetta. The staff said that is working there that she say things which isnt true as she did with myself. She said l am not touring, she degraded me to a level of a homeless on her threat messages and calls, which isnt correct. In the time l stayed there she continiously had a bad vibe of taking long to handle my requests but so she did with other tourists too, many business persons as myself stays there just to complain of her vulture atititude of to give money ahead of time, that means she does not comply to hotel rules, whereby any extended stay should be handled according that laws, and her own persistant bad behaviour and way she talk topeople does not solve any problem. She degrade me and so she did with others due to her own personal vendettas, and on 4 April 2019 herself and her staff so Sandile was so bad that they kept me waiting for 45 minutes by 23h00pm just so that Sandile say that its not possible to pay the backpackers directly which is untrue, then l had to make a online booking via booking.com just so that the same Megan who was days before shouting and threatening on my phone for no reason will say that she refuse me to stay and that she zhall cancell my booking, she is an embara*****t for Curiosity and should not at all work with public due to her bad feriority attitude. Finally l did stay at another backpackers after calling Taxify to take me there. This is pathetic and l will make a lot of effort especially abroad to notify people not to stay at Curiosity Durban because of the bad vibe Megan creates and whever assists her. I asked K before an excellent worker whom should rather be manager, why does Megan behave lile that, he also rep**** that she isnt doing the correct thing. Many persons touring, doing business, travelers leaves their luggage for a month and more at many backpackers there was no reason for Megan to act or threaten me at anytime, and then when on 4 April she said l caused a debacle when she threatened me for no reason and these smssesl still have on my phone. I did showthis to police and they say she committed a crime and l can at anytime open the case against her for ************ and hoarastment, as l will in the near future open the case.As it is my opinion the owners of this backpackers do not even know what wrong Megan does, but now they will know. And since when does customers just get send away because the manager has an bad attitude. This is mow worldwide available to see for all. I suggest l get an appollogy, get my discomfort she caused for days being dealt with by this company owners Curiocity, and if they dont do anything be it for the world to know.
