SP
Safiya P

1 reviews | Active since Sept 2017

16 Sept 2017, 23:40

Poor account handling and threatening letters to hand over account to debt collectors

I'm highly irritated that I've been receiving threatening letters to hand over the outstanding amount to debt collectors. This, after I've consulted with the medical aid and received confirmation that the account has been settled

Very poor customer service!!!

0
Replies (1)
Cure Day Hospitals
Cure Day Hospitals's reply25 Sept 2019, 13:27
Official
Thank you for your feedback. Apologies for a delay in response as we were only made aware of this complaint recently on Hello Peter. We apologise for this incident and we do not accept this type of service. Please contact *** to assist you further to clarify your concerns.