HT
Hossana T
1 reviews | Active since Mar 2018
03 Nov 2020, 14:22
Old paradigms institutionalised
Our two teenage kids had their wisdom teeth removed 1 month apart. We notice that African patients are attended to last, which means our kids are starved by the end of the day. When I pointed this out, we were told it's according to age, when I pointed out that there were two others who were older but went first, they responded saying they just follow the list. Cure day was supposed to be an empowerment option, so it is disappointing to see this unpleasant trend. Please treat humans as humans. The staff were pleasant though.
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Replies (3)
Cure Day Hospitals's replyOfficial
03 Nov 2020, 15:04Good afternoon. I apologise that you feel your children were kept hungry due to their ethnicity, this is absolutely not true. All patients regardless of age, race or gender are kept nil per mouth ahead of surgery being scheduled and can eat post operatively when they feel able to do so.
Cure Day Hospitals's reply03 Nov 2020, 15:04
Official
Good afternoon. I apologise that you feel your children were kept hungry due to their ethnicity, this is absolutely not true. All patients regardless of age, race or gender are kept nil per mouth ahead of surgery being scheduled and can eat post operatively when they feel able to do so.
HT
Hossana T's updateReviewer Update
03 Nov 2020, 17:45Rather than give a rote response, at least have this inhumanity checked out.
HT
Hossana T's update03 Nov 2020, 17:45
Reviewer Update
Rather than give a rote response, at least have this inhumanity checked out.
Cure Day Hospitals's replyOfficial
24 Nov 2020, 14:01We thank you for taking our call and allowing us an opportunity to give you feedback. We have done a thorough investigation on the delayed theatre list and provided this information to you via email. We apologise again for the inconvenience and our goal is always to provide a positive experience.
Cure Day Hospitals's reply24 Nov 2020, 14:01
Official
We thank you for taking our call and allowing us an opportunity to give you feedback. We have done a thorough investigation on the delayed theatre list and provided this information to you via email. We apologise again for the inconvenience and our goal is always to provide a positive experience.