Terrible service the company doesn't hve integrity

Terrible service experience. We were appointed to them by our executive.

*********** and ********* experience with being instructed by them. My step mother is still waiting for them to finalize the bound transfer it's been 7 months since they been working on this matter. In April they **** saying their send the documents for lodgement to tittle deeds office till today nothing. When we requesting for feedback they ignoring our calls and emails