TM
Tash Maharaj-Coetzee

1 reviews | Active since Dec 2020

04 Dec 2020, 01:02

Poor customer service by Manager

I had a very unpleasant experience today at Cum Books Clear Water Mall, i was trying to return items purchased a week ago from another Cum books store, needless to say, i was not very successful in doing so, i was treated with much disrespect by the store manager, when i told her i would not support Cum books anymore because she made very little effects to help me,she said that it wouldn't make much of a difference because it seemed as if though i brought back stuff anyways, for me that was extremely insulting and my daughter was standing by my side, ehen she said this, i felt really embarrassed as i walked away, as i looked back the ladies behind the counter spoke poorly about me. I Feel incredibly angry especially being a Christian, ive always supported the store buying gifts for friends and family, well that was the last time id ever step foot into a Cum books.

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Replies (1)
CUM Books
CUM Books's reply04 Dec 2020, 05:35
Official
Hi  Tash Maharaj-Coetzee - Thank you for your feedback. We have forward your message to our management team who will be in contact with you shortly. CUM Books team