1 reviews | Active since Dec 2015
Online Min Increased
<p>I'm about to make an online purchase and noticed I needed R 450 to get free delivery. It use to be R 350. Since I've been buying from Cum Books online the minimum basket was R 350. Steep but I accepted it and waited until such time that I could afford it. Now at R 450 minimum I'll have to order less often which also means less goods because what I want might not be on sale or available anymore. Seems like purchases will only now be made on special occassions. Sad</p>
Dear Bianca,
Thank you for your feedback. We are saddened to hear of your disappointment with our change in the pricing structure on the minimum order for free shipping but this is in direct correlation to the dire economic challenges we are facing. Please be assured that we are doing our very best to provide high-quality products at competitive prices as our goal is to serve every customer with true value for any amount they are spending with us.
We apologize for any inconvenience caused by this issue. Please note that we do offer free delivery of items you purchase from our online store, to a CUM Books store closest to you for pick up, regardless of your basket size. You can find our list of stores here: http://www.cumbooks.co.za/storelocator
We appreciate your business over the years and hope that you will reconsider shopping with us again.
Kind Regards
CUM Books Marketing
Dear Bianca,
Thank you for your feedback. We are saddened to hear of your disappointment with our change in the pricing structure on the minimum order for free shipping but this is in direct correlation to the dire economic challenges we are facing. Please be assured that we are doing our very best to provide high-quality products at competitive prices as our goal is to serve every customer with true value for any amount they are spending with us.
We apologize for any inconvenience caused by this issue. Please note that we do offer free delivery of items you purchase from our online store, to a CUM Books store closest to you for pick up, regardless of your basket size. You can find our list of stores here: http://www.cumbooks.co.za/storelocator
We appreciate your business over the years and hope that you will reconsider shopping with us again.
Kind Regards
CUM Books Marketing
Thank you for the reply. I didn't know that you could collect from a CumBooks store. Could you please assist in how to go about that when placing an order online? Is it somewhere on the website? That is absolutely fantastic. That means I don't nned to wait to be able to afford R 450, I can purchase within the budget I have available then. I just need to know how to go about that. If you'd kindly assist me. Thank you
Thank you for the reply. I didn't know that you could collect from a CumBooks store. Could you please assist in how to go about that when placing an order online? Is it somewhere on the website? That is absolutely fantastic. That means I don't nned to wait to be able to afford R 450, I can purchase within the budget I have available then. I just need to know how to go about that. If you'd kindly assist me. Thank you
Hi Bianca,
Absolutely, we'd love to help you. Can you please send an email to ***, we'd be happy to get in touch from there and explain the process.
Kind Regards
CUM Books Marketing
Hi Bianca,
Absolutely, we'd love to help you. Can you please send an email to ***, we'd be happy to get in touch from there and explain the process.
Kind Regards
CUM Books Marketing
I got my email from CumBooks to show me how to use this feature. Will definitely be making use of it. Thank you. Absolutely fantantic feature
I got my email from CumBooks to show me how to use this feature. Will definitely be making use of it. Thank you. Absolutely fantantic feature