WC
Wayne C
1 reviews | Active since Mar 2009
04 Feb 2023, 12:05
Empty promises!
I placed an order and paid for it. I was sent a message yesterday stating that the order was out for delivery. Its now the following day and nothing has arrived! Where is my order? I have contacted their courier and they can't tell me where my order is either! What kind of service is this????
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CUM Books's replyOfficial
06 Feb 2023, 08:14Good morning, Wayne. Thank you for your message. We have followed up with our customer service department and they have followed up with the courier company who confirmed that the driver had a breakdown on Friday and was not able to do deliveries. Our customer service department also confirmed that they have been in contact with you. Kind regards, CUM Books team
CUM Books's reply06 Feb 2023, 08:14
Official
Good morning, Wayne. Thank you for your message. We have followed up with our customer service department and they have followed up with the courier company who confirmed that the driver had a breakdown on Friday and was not able to do deliveries. Our customer service department also confirmed that they have been in contact with you. Kind regards, CUM Books team