1 reviews | Active since Dec 2024
Unauthorized Contact and Data Breach
Complaint: Unauthorized Contact and Data Breach
I am writing to express my concern and frustration regarding repeated unsolicited calls from TS Consumer Insights, part of Cubix Solutions, calling from the number +***.
These calls are allegedly for survey purposes, but when I inquired about how they obtained my personal contact information, the representative claimed it was from a database. I never provided my consent or shared my personal details with this company.
Despite my explicit request to remove my number from their database, I continue to receive calls from TS Consumer Insights. This is a clear violation of my privacy and a breach of data protection regulations.
I demand to know how TS Consumer Insights obtained my personal information and why they continue to contact me despite my request to opt-out. This incident requires a thorough investigation to ensure that my personal data is protected and that this company is held accountable for their actions.
I request that the relevant authorities take immediate action to:
1. Investigate how TS Consumer Insights obtained my personal information. 2. Ensure that my number is removed from their database. 3. Take necessary measures to prevent similar incidents in the future.
I appreciate your attention to this matter, and I look forward to a prompt response.
Thank you for reaching out to us. We apologize that you have had an unsatisfactory experience with us. One of our Customer Care Agents will be in touch with you shortly to further gather more information to resolve this matter.
Sincerely,
Cubix Solutions.
Thank you for reaching out to us. We apologize that you have had an unsatisfactory experience with us. One of our Customer Care Agents will be in touch with you shortly to further gather more information to resolve this matter.
Sincerely,
Cubix Solutions.
Thank you for taking our call. As per our telephonic conversation, we have resolved the issue.
Sincerely,
Cubix Solutions.
Thank you for taking our call. As per our telephonic conversation, we have resolved the issue.
Sincerely,
Cubix Solutions.
