The respond was not as fast as I had hope

Dear Nthabeleng,

Thank you for your feedback. We truly appreciate you taking the time to share your experience. We're sorry to hear that the response time didn’t meet your expectations — we understand how important every minute can be in urgent situations. Please know that we’re always working on improving our turnaround times, and your input helps us get better. We’re looking forward to keeping you covered! ♥

Regards,
Cubix Team.