SS
Sheena Sheena.Chetty
1 reviews | Active since Sept 2023
04 Sept 2024, 10:04
Mystery broker appearing on my insurance policy
I’ve never dealt with this entity nor appointed them as my broker, but I found them reflected on my insurance policy. I’m still awaiting feedback from the insurer as to how they ended up reflecting as my broker on my motor vehicle and household insurance policy and earning commission. Public should be aware and check your insurance policy documents.
Helpful (0)
Replies (7)0
Replies (7)
Cubix Solutions's replyOfficial
04 Sept 2024, 10:16Hi Sheena,
Thank you for reaching out to us and leaving a review.
We were not able to locate a policy using the references provided on our system.
However, one of our Customer Care Agents will be in touch with you shortly for more information.
Kind regards,
Cubix team
Thank you for reaching out to us and leaving a review.
We were not able to locate a policy using the references provided on our system.
However, one of our Customer Care Agents will be in touch with you shortly for more information.
Kind regards,
Cubix team
Cubix Solutions's reply04 Sept 2024, 10:16
Official
Hi Sheena,
Thank you for reaching out to us and leaving a review.
We were not able to locate a policy using the references provided on our system.
However, one of our Customer Care Agents will be in touch with you shortly for more information.
Kind regards,
Cubix team
Thank you for reaching out to us and leaving a review.
We were not able to locate a policy using the references provided on our system.
However, one of our Customer Care Agents will be in touch with you shortly for more information.
Kind regards,
Cubix team
Cubix Solutions's replyOfficial
04 Sept 2024, 10:29Hi Sheena,
Kindly note that we have attempted to reach out to you however the contact information available is currently on our Do Not Contact List. Could you please provide us with more information regarding the insurer and or policy and product that the name Cubix Solutions may appear on so that we have a better understanding of the query to better assist.
Kind regards,
Cubix team
Kindly note that we have attempted to reach out to you however the contact information available is currently on our Do Not Contact List. Could you please provide us with more information regarding the insurer and or policy and product that the name Cubix Solutions may appear on so that we have a better understanding of the query to better assist.
Kind regards,
Cubix team
Cubix Solutions's reply04 Sept 2024, 10:29
Official
Hi Sheena,
Kindly note that we have attempted to reach out to you however the contact information available is currently on our Do Not Contact List. Could you please provide us with more information regarding the insurer and or policy and product that the name Cubix Solutions may appear on so that we have a better understanding of the query to better assist.
Kind regards,
Cubix team
Kindly note that we have attempted to reach out to you however the contact information available is currently on our Do Not Contact List. Could you please provide us with more information regarding the insurer and or policy and product that the name Cubix Solutions may appear on so that we have a better understanding of the query to better assist.
Kind regards,
Cubix team
Cubix Solutions's replyOfficial
04 Sept 2024, 12:28Hi Sheena,
We contacted our short-term department, our records reveal you have taken out a MI Way policy with us in 2023. Should you require further information please contact us on our inbound line or email us.
Kind regards,
Cubix team
We contacted our short-term department, our records reveal you have taken out a MI Way policy with us in 2023. Should you require further information please contact us on our inbound line or email us.
Kind regards,
Cubix team
Cubix Solutions's reply04 Sept 2024, 12:28
Official
Hi Sheena,
We contacted our short-term department, our records reveal you have taken out a MI Way policy with us in 2023. Should you require further information please contact us on our inbound line or email us.
Kind regards,
Cubix team
We contacted our short-term department, our records reveal you have taken out a MI Way policy with us in 2023. Should you require further information please contact us on our inbound line or email us.
Kind regards,
Cubix team
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Sheena Sheena.Chetty's updateReviewer Update
04 Sept 2024, 12:45I’ve never engaged Cubix about the MiWay insurance. In 2023 I reached out directly to MiWay via their details in their webpage and procured the insurance cover directly from them. Please provide me with evidence that I engaged you about this cover.
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Sheena Sheena.Chetty's update04 Sept 2024, 12:45
Reviewer Update
I’ve never engaged Cubix about the MiWay insurance. In 2023 I reached out directly to MiWay via their details in their webpage and procured the insurance cover directly from them. Please provide me with evidence that I engaged you about this cover.
Cubix Solutions's replyOfficial
04 Sept 2024, 13:11Hi Sheena,
We have confirmed that we are the broker for your short term insurance policy. If you would like to take this conversation further and get more information we have emailed you the contact information for MiWay.
Kind regards,
Cubix team
We have confirmed that we are the broker for your short term insurance policy. If you would like to take this conversation further and get more information we have emailed you the contact information for MiWay.
Kind regards,
Cubix team
Cubix Solutions's reply04 Sept 2024, 13:11
Official
Hi Sheena,
We have confirmed that we are the broker for your short term insurance policy. If you would like to take this conversation further and get more information we have emailed you the contact information for MiWay.
Kind regards,
Cubix team
We have confirmed that we are the broker for your short term insurance policy. If you would like to take this conversation further and get more information we have emailed you the contact information for MiWay.
Kind regards,
Cubix team
SS
Sheena Sheena.Chetty's updateReviewer Update
04 Sept 2024, 13:23Hi. I have not received any emails from you. I’ve engaged MiWay as well and require proof that I engaged Cubix. I reiterate that I engaged MiWay via their website to provide a quote and at no stage did I engage Cubix nor was I aware that I was dealing with Cubix. I have also been informed by HelloPeter that Cubix denied that they provide vehicle and household insurance. If this was from you (and there isn’t another entity named Cubix replying to them), this is contradictory. I await the email you referred to
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Sheena Sheena.Chetty's update04 Sept 2024, 13:23
Reviewer Update
Hi. I have not received any emails from you. I’ve engaged MiWay as well and require proof that I engaged Cubix. I reiterate that I engaged MiWay via their website to provide a quote and at no stage did I engage Cubix nor was I aware that I was dealing with Cubix. I have also been informed by HelloPeter that Cubix denied that they provide vehicle and household insurance. If this was from you (and there isn’t another entity named Cubix replying to them), this is contradictory. I await the email you referred to
Cubix Solutions's replyOfficial
14 May 2026, 11:23*** Closed
Cubix Solutions's reply14 May 2026, 11:23
Official
*** Closed