SH
Steven H
1 reviews | Active since Aug 2023
17 Aug 2023, 12:31
Lying to "make a sale"
Dishonest, and nearly cost me leaving OUTSURANCE and moving to MiWay and being under-insured. Potentially leaving me exposed and vulnerable, when i would need the comfort and assurance of insurance the most. Despicable human behaviour, and all for 'a sale'. I will not dishonour the gentleman on this platform, but should there be any recourse, i am willing to disclose information to a manager, should there be any remorse and intent to rectify the situation.
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Cubix Solutions's replyOfficial
21 Aug 2023, 09:28 Dear, Steven
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team
Cubix Solutions's reply21 Aug 2023, 09:28
Official
Dear, Steven
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Cubix team