HORRIBLE SERVICE TO A PREMIUM PAYING CLIENT

<div>I Called the retentions department and I spoke to a agent named *****&nbsp; who is working under supervision as per the disclosure in the beginning of the call I then asked her to call me a manager or supervisor to the phone ,after holding for a few minutes she told me that her team leader ***** – blatantly refuse to come to the phone as this is a matter of a different department and not his Is this the service one is to get as a paying customer from CUBIX MEDICAL / ELIXI - I NEED MY MEDICAL INSURANCE CANCELLED AND MY MONEY REFUNDED ,AND NO MORE PREMIUMS FROM MY ACCOUNT</div>