NH
Natasha H

1 reviews | Active since Dec 2017

18 Dec 2017, 09:02

Poor Service

On Friday 15 December my 3 cousins and 2 of their friends went to have our girls night out we decided to go to Cubana in Blaauwberg. Being a total of 6 girls all together we wanted to eat and enjoy some drinks. On arrival the waiter took us to a 4 seater table , whereby we asked for a 6 seater because we're planning on having something to eat and 4 of us were sitting 2 were standing who can stand and eat. in the corner there were a table which took up to 8/10 seats we asked if we cant move there the waiter said no we asked can we then move to a higher table at least no we cant. so when the corner table were empty there were only 2 guys sitting there we went to ask if we cant sit there just until we finished our food they said sure. The waitor then came to us and told us he will send another waiter for that table, so already being ther half an hour we only had 1 shot each so we're waiting on our food and ****tails.

Another female waiter came to bring these 2 guys drinks and tells us we can't sit there the spot is reserved. There was no indication the table was reserved.There were 2 groups sitting there before us as well. We then told her we just want to finish our food at least and besides there is no sign indicating the spot is reserved. We asked to speak to the manager , we also asked the male waiter to call the manager , but he didn't. So when asking the female waiter to speak to the manager she gave us attitude .Another female came which we were sure was not the manager also said we have to move we can't sit there. By then we were so frustrated because all we wanted to do was to have something to eat sitting of cause and drinks. We then got up and left. Disgusted with the racial treatment we received .I never thought I would be treated in this way .Anyway so after almost 1 hour of struggling to get 2 more seats we left and went to a different place

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