CW
Carmen W

1 reviews | Active since Jul 2021

09 Mar 2022, 11:17

LOVED THE SERVICE

I would like to recommend Cubana in Green Point for their outstanding service. On 5 March 2022, we booked a table at another place in V&A (won't mention the name here), but the service was so bad. They seated us at different reserved tables, only to tell us that they will get our table ready. My sister was so frustrated, she wanted to leave and because she was the birthday girl, we left that place. My sister said she wants to go to Cubana in Green Point. We got to Cubana and we didn't make a booking. The very nice hostess at the front door advised that they are fully booked later in the evening, but it was just before 6pm. We told her about our bad experience at the other place where we actually had a booking, and she felt so bad for us and said how dare they do that to us on my sister's birthday. She invited us in and seated us at a table, where we enjoyed the rest of our evening with good food, company and drinks. THANK YOU SO MUCH. you have no idea how special that made my sister feel after coming from such bad service :-)

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