1 reviews | Active since Aug 2014
Bad Christmas buffet
We went to Cabanas at around 1:30 finally sat down at 2 knowing that the buffet closes at 3. <br> We paid R160 a head but when we got to the buffet there was almost no food left.<br> Our complaint is about them still taking our table even though there no food left was.<br> Each person could get 2 serving (a tag per serving)when we asked if we can give one of tag for a servings back the waiter said unfortunately not.<br> After wrighting a complaint on our bill in the comment section we were joined at the table by the opperations manager, that then started to shift blame to us (we had to go check the buffet status before asking for it) and to the hostess (he had to tell us that the buffet wasnt going to be suplemented with new food). We just wanted to know why you take new people if you cant feed them.<br> He had an appalling attitude all from accusing us of wanting to argue to rolling his eyes at us.<br> He made it clear to us that he wasnt going to take it further and that our complaint was very out of the norm for him.<br> <br> Ps.the waiter was very nice we had no problem with his service but I dont understand how you can have a OPPERATIONS manager in the service industry being so rude to customers.
