1 reviews | Active since Oct 2011
Poor service as expected from Club Motors
I took my car in to Club Motors Randburg ARC for a quotation for some repair work to be done. I had to rush to get there (before they close) because I work 100km away from the dealership but I live in Randburg. When I reached there, the reception was bad. The receptionist was attending to one person before me and I waited a long time before getting any assistance and when I was eventually assisted, she was not focussed. She called someone to give me a quotation and he came out and made notes and that was at the beginning of February and now it is almost 2 months and I have had no response, hence I have not received a quotation.<br> <br> A few years ago, I received the same pathetic service from their new car sales department where I went in for a quotation on a new vehicle and I have not received a quotation (via e-mail) that was promised to me. The sales person's attitude was also pathetic.<br> <br> WHAT A DISGUSTING BMW DEALERSHIP. WELCOME TO THE CLUB OF OTHER DISGUSTING BMW DEALERSHIPS. YOU ARE PROBABLY NUMBER 1 IN THE MOST DISGUSTING CATEGORY.
Dear Mr Govender,
Thank you for bringing this to our attention. We would have liked to hear about this two months ago when it happened. We would have wanted to react immediately as many problems, such as incorrect e-mail detail, could have prevented the quote from reaching you.
We notice that you had your vehicle repaired in February by another repair centre. If we can assist in any way in the near future, please afford us the opportunity to prove our worth.
Regards,
Club Motors Randburg ARC
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Dear Mr Govender,
Thank you for bringing this to our attention. We would have liked to hear about this two months ago when it happened. We would have wanted to react immediately as many problems, such as incorrect e-mail detail, could have prevented the quote from reaching you.
We notice that you had your vehicle repaired in February by another repair centre. If we can assist in any way in the near future, please afford us the opportunity to prove our worth.
Regards,
Club Motors Randburg ARC
***
