Case: *** BMW 335i Repairs

My car has been in for repairs at Randburg Club Motors ARC, with the repairs commencing on the 13 January 2015. The registration: BY 27 TW GP. I had been following up with the repair centre on a weekly basis for an estimation on the duration of the repairs. The response for two weeks was that the car is in assembly and absolutely no estimation could be given, until I escalated the matter to the office of the MD and was assisted by Kaz who was kind enough to follow up with the workshop. <br> <br> Today 23 February I went to collect the vehicle only to find that the bonnet and fender were grossly misaligned. I then escalated the matter again due to the unacceptable attitude of the Repair Centre. No ownership or accountability and absolutely inferior job performed on the vehicle. <br> I have repeatedly requested a vehicle to be provided while I continue to wait indefinitely as my insurance is no longer able to extend the courtesy car rental. I still have no car and waiting for the outcome of the repeated escalation to the office of the MD. <br> <br> My BMW experience has been *****ed for life, thanks to this unfortunate incident. <br> <br>